Privacy Policy

Last updated: January 2024

1. Information We Collect

1.1 Information You Provide

• Account Information: When you use HUPA, we may collect basic information such as your email address for communication purposes
• Profile Preferences: Your viewing preferences, watchlist items, and content ratings
• Communication Data: Information you provide when contacting our support team

1.2 Automatically Collected Information

• Usage Data: Information about how you interact with HUPA, including viewing history, search queries, and app navigation patterns
• Device Information: Device type, operating system, unique device identifiers, and mobile network information
• Performance Data: App performance metrics, crash reports, and error logs to improve service quality
• Location Data: General geographic location (country/region level) for content licensing and regional features

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve HUPA's streaming services
• Personalization: To customize your viewing experience with personalized recommendations and content suggestions
• Communication: To send important service updates, technical notices, and respond to your inquiries
• Analytics: To analyze usage patterns and improve app performance and user experience
• Security: To detect, prevent, and address technical issues and potential security threats
• Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

HUPA does not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating HUPA, such as:

• Cloud hosting and storage services
• Analytics and performance monitoring services
• Customer support platforms
• Content delivery networks

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal processes, such as:

• Court orders or subpoenas
• Government investigations
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

4. Data Security

We implement robust security measures to protect your personal information:

• Encryption: Data transmission is protected using industry-standard encryption protocols
• Access Controls: Strict access controls limit who can view or process your data
• Regular Audits: Regular security assessments and vulnerability testing
• Secure Infrastructure: Use of secure, industry-standard hosting and storage solutions

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide HUPA services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services through analytics

When you stop using HUPA, we will delete or anonymize your personal information within a reasonable timeframe, unless retention is required by law.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Data Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of certain data processing activities where legally permissible

7. Age Restrictions

8. International Data Transfers

HUPA may transfer and process your personal information in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data.

9. Third-Party Links

HUPA may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make significant changes, we will notify you through the app or via email. Your continued use of HUPA after such notifications constitutes acceptance of the updated Privacy Policy.

11. Contact Information

12. Governing Law

This Privacy Policy is governed by and construed in accordance with applicable data protection laws. Any disputes arising from this Privacy Policy will be resolved in accordance with our Terms of Service.